Can't access your account? Surf to https://dealerpass.maxis.com.my:8443/urServiceWeb/ and follow below steps for solution.
1. Click 'Get Assistance'.
2. Please click on ‘I forgot my account password’ link.
3. Click 'Begin Password Reset'.
4. Fill in the Login ID and click on ‘Continue’ button.
5. Fill in the Login ID, Security Answer (Captcha) and click on ‘Continue’ button.
6. Fill in the Login ID, Domain, Security Answer (Captcha) and click on ‘Continue’ button.
Domain: ctrxfarm.men.maxis.com.my or maxis.com.my
7. Please answer the challenge response question that you fill in during self-activation and click on ‘Continue’ button.
8. Please key in the One Time Password (OTP) and click on ‘Continue’ button.
i. You may receive OTP via SMS from the mobile number registered or;
ii. You may receive OTP via email from your email address registered.
9. Please fill in the new password and click on ‘Continue’ button.
Please ensure your password is 15 character long and contain alphanumeric:-
• Password length – 15
• Include uppercase letter (e.g. ABCDEFGH)
• Include lowercase letter (e.g. abcdefgh)
• Include numbers (e.g. 12345)
• Include symbols (e.g. @#$%)
10. You are successfully reset your password. Click on ‘OK’ button to back to login page.